JFINT

Data deletion

Use this page to request deletion of eligible personal, account, connection, and operational data held by JFINT — JoFotara Integration.

Request data deletion

How to request deletion

  1. Send the request from the email associated with your JFINT account whenever possible.
  2. State whether you want one company connection, specific data, or the full JFINT account considered for deletion.
  3. Email support@uptodatesoft.com with the subject “JFINT data deletion request.”
  4. Complete the identity-verification step and review the deletion scope we confirm with you.

What a verified request can cover

  • JFINT account, profile, and contact information within the approved request scope.
  • Company connection records and encrypted authorization tokens held by JFINT.
  • JFINT integration settings, mappings, and company-specific configuration.
  • Cached or synchronized operational records that JFINT is not required to retain.

JFINT Social Insights and Meta data

The following applies when UptodateSoft connects its owned or managed Facebook Page and linked Instagram Professional account to JFINT Social Insights.

  • The protected Meta system-user authorization token and minimal JFINT Social Insights connection metadata are JFINT-held data eligible for verified deletion, subject to applicable retention obligations.
  • Removing the business integration in Meta Business Settings revokes future JFINT access. A verified deletion request separately removes eligible authorization and connection data held by JFINT.
  • JFINT Social Insights does not currently persist retrieved Facebook or Instagram insight payloads.
  • Deleting data held by JFINT does not delete source content, Page or account records, or other information held by Facebook, Instagram, or Meta.
Meta Privacy Policy for Facebook and Instagram

Data held by other services

Deleting data from JFINT does not delete records held in QuickBooks Online or JoFotara. Manage those records directly with the respective service when required.

Retention and legal obligations

Limited billing, transaction, audit, fraud-prevention, or security records may be retained when required by law or legitimate compliance needs. Access is restricted, and records are deleted or anonymized when the retention requirement ends.

Disconnecting is different from deleting

Disconnecting your company stops future JFINT access to QuickBooks Online, but it does not by itself erase your JFINT account or all previously stored records. Submit a deletion request if you also want eligible JFINT data removed.

We will acknowledge the request, verify the requester, confirm its scope, and notify you when eligible deletion is complete or if a limited record must be retained.

Submit or discuss a request

Send the request from your registered email when possible. Our support team will guide you through verification and confirm the outcome.

support@uptodatesoft.com Back to support